Submit a request
Parent and Babysitter FAQs - UrbanSitter Support
I'm a Sitter
I'm a Sitter
How do I find babysitting jobs?
Finding Success on UrbanSitter
Tips for Sitters on the Job
How do tax laws apply to babysitting?
Does UrbanSitter provide a W-2 or 1099 for sitters?
Completing Your Profile
What are parents looking for in the "About Me" section of my profile?
Profile Photo Guidelines: How to select and upload a great profile picture
How do I add direct deposit info?
Why is my direct deposit info failing?
You're almost ready to be an UrbanSitter!
What is a profile video?
Profile Video Guidelines: What should I include in my profile video?
How do I record and upload a profile video?
The system is requesting confirmation of hours when I was already paid in cash. What do I do?
Managing Your Profile
Why am I hidden?
How do I update my location?
How do I manage my sitter calendar?
How do I renew withdrawn interest in a Job Board post?
How do I request reviews from families?
How do I hide my availability from certain families?
How does a credit card payment work?
How do I confirm my hours for a credit card payment?
Credit Card Payments: When will I get paid?
How do minimum wage laws apply to babysitting?
Sitter Video Tutorial: How to add bank info for direct deposit?
How do I complete a background check?
How do I upgrade to the sitter membership plan?